PRIVACY POLICY
Updated 18th June 2022
At 1st Track Dents Ltd we care about your privacy, therefore the purpose of this policy is to explain how we collect, control and process your personal data when you are viewing/using this website.
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile
1. Type of information we collect
We receive, collect and store any information you send us via the communication methods described on this website, these being e-mail, WhatsApp, text message or via Facebook for the purposes of assessing your repair needs and booking your vehicle in for a repair. This is so that we can provide and operate our services. All this information is collected and stored to comply with applicable laws and regulations.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
2. Why do we collect such personal information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
3. How we store, use, share and disclose your personal information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
4. Use of Cookies and Other Tracking Technologies
The following links explain how to access cookie settings in various browsers:
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To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
5. How we communicate with our site visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
6. Links to other websites
This website may provide from time to time links to other external websites. As we have no control over these websites, we cannot accept any responsibility of the content of these websites. You are advised to read and make yourself aware of the privacy policy of any external websites prior to visiting and using them.
7. Questions & your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@1sttrackdents.co.uk
8. Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it
9. More information
For more detailed information about cookies, please visit this helpful resource: